• With the service "User rating" FIRENZE.NET offers the possibility to read comments of guests on accommodation facilities who have successfully concluded reservations through our on-line reservation system.
• Guests staying at an accommodation facility booked on FIRENZE.NET, at the moment of check-out will be invited to leave their opinion through a form filling (clicking on button "Leave your comment"). This procedure enables FIRENZE.NET to increase the quality of the service offered and allows hotels to better satisfy the needs of their guests.
• FIRENZE.NET publishes only feedbacks of identified guests, who take the sole responsibility for the content of information provided.
• Consequently FIRENZE.NET does not assume any responsability concerning correctness, truthfulness, effectiveness, quality, exactness, completeness, reliability or credibility of the information provided by the users.